Privacy policy

1. Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

  • Personal Information: This may include your name, email address, phone number, billing address, shipping address, payment information, and any other details required to process your order.
  • Non-Personal Information: We may collect non-personal information, such as your browser type, device information, and browsing behavior on our website.

2. How We Use Your Information

We use the information we collect for several purposes, including but not limited to:

  • Order Processing: To process your purchases and provide customer service.
  • Communication: To send you order confirmations, shipping updates, promotional offers, and other marketing communications. You may opt-out of marketing communications at any time.
  • Website Improvement: To improve our website, analyze trends, and personalize your shopping experience.
  • Security and Compliance: To maintain the security of our website and comply with legal obligations.

3. Sharing Your Information

Health N Home Medical Consumables will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with third-party service providers who assist with fulfilling orders, processing payments, and managing our website (e.g., shipping carriers, payment processors).
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to a legal request (e.g., a subpoena or court order).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owners.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device to help us remember your preferences, track website activity, and improve your user experience.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

5. Data Security

We take the security of your personal information seriously and use commercially reasonable methods to protect your data. We use Secure Socket Layer (SSL) encryption to safeguard your sensitive information, such as payment details, during transmission.

However, no method of electronic storage or transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: If any information is incorrect or incomplete, you can request that we correct it.
  • Deletion: You may request that we delete your personal information, subject to any legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in any marketing email we send or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

Health N Home Medical Consumables reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: hello@healthnhome.com.au